ActionPay - Payment Statuses

When an online payment is made, ActionFlow will either fill in an existing payment action like "Receive Deposit" or create a new action called "Online Payment." In that case, you will see a payment status in the comment like "Online Payment Posted using ACH for 908.68."

Here is a reference for what those statuses mean: https://documentation.paysimple.com/reference/payment-statuses

At this time, ActionFlow only logs the payment status at TIME OF PAYMENT.

Once the payment is made, ActionFlow passes off payment management to PaySimple. We depend on the fabricator to check in with their PaySimple portal for any issues with a payment once it goes through.

As a long term solution, we would like to add more communication within ActionFlow to limit time in the PaySimple portal and do as much as possible with payments in ActionFlow.